Multi-Tech Systems MTCBA-C-EN-NX User Manual download pdf (Page 57)

Appendix D – Multi-Tech Systems, Inc. Warranty and Repair Policies

Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375F) 57

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our

Technical Support department nearest you or email [email protected]

. When calling the U.S., please direct your questions

regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A.,

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused

damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech

product(s).

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our

International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair

expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused

damages are billed on a time-plus-materials basis.

April 2007

Replacement Parts

SupplyNet, Inc. can supply you with replacement power supplies, cables, and connectors for selected Multi-Tech

products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

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Multi-Tech Systems MTCBA-C-EN-NX User Manual Page 57