Multi-Tech Systems MT5600BL User Manual

Model MT5600BAModel MT5600BLData/Fax ModemUser Guide

MultiModemII User Guide2IntroductionCongratulations on your purchase of the MultiModemII modem. You have acquiredone of the finest intelligent data/fa

MultiModemII User Guide923. Type AT&T1 and press ENTER. This places your modem in analog loopbackmode in the originate mode. A CONNECT message sho

C Loopback Tests933. Dial the remote modem and establish your online connection.4. Type the escape sequence +++AT and press ENTERto bring your modem

MultiModemII User Guide942. Dial the remote modem and establish your online connection.3. Type the escape sequence +++AT and press ENTER to bring your

C Loopback Tests956. Enter data from your keyboard. Typing multiple uppercase U characters is agood way to send an alternating test pattern of binar

MultiModemII User Guide96Appendix D: Warranty, Service, andTechnical SupportLimited WarrantyMulti-Tech Systems, Inc. (MTS) warrants that this product

D Warranty, Service, and Technical Support97Technical SupportMulti-Tech Systems has an excellent staff of technical support personnel available tohe

MultiModemII User Guide985. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem(the recommended protocol).6. If you s

D Warranty, Service, and Technical Support99Ordering Modem AccessoriesSupplyNet, Inc., can supply you with replacement transformers, cables and conn

MultiModemII User Guide100Appendix E: Upgrading the ModemIntroductionYour modem is controlled by semi-permanent software, called firmware, that isstor

E Upgrading the Modem101Step 2: Identify the Current Firmware VersionIdentify the current version of the firmware at the Multi-Tech Web site or BBS.

1 Introduction3Data• Supports K56flexTM and ITU-T V.90 speeds plus 33.6K, 31.2K, 28.8K, 26.4K, 24K,21.6K, 19.2K, 16.8K, 14.4K, 12K, 9.6K, 7.2K, 4.8K

MultiModemII User Guide102Step 3: Download the Upgrade FileMulti-Tech Web Site1. If you are not already at the Firmware page of the Multi-Tech Web sit

E Upgrading the Modem103Step 6: Upgrade the Modem’s FirmwareBefore you begin the following procedure, read the README.TXT file extracted fromthe upg

MultiModemII User Guide104Appendix F: Cable PinoutsRS-232 Pinouts20 DTR22 RI8CD7 GND6 DSR5 CTS4 RTS3RD2TDDTE DB-25connectorDCE DB-25connectorDTR 20RI

F Cable Pinouts10567 834 512SG, RxD+RxD-TxD-HSKi (CTS)HSKo (RTS)20 DTR22 RI8CD7 GND6 DSR5 CTS4 RTS3RD2TDDTE Mini-DIN8-pin connectorDCE DB-25connecto

MultiModemII User Guide106Appendix G: ASCII Character MapCtrl Code Hex Dec Code Hex Dec Code Hex Dec Code Hex Dec@ NUL 00 0 SP 20 32 @ 40 64 ` 60 96A

Index

MultiModemII User Guide108Aabort timer 49adding the modem to Windows 9advanced menu options 28–30Advanced Options Trunk 23analog loopback test 30

Index109DTE rate 10DTR (Data Terminal Ready)AT command 10, 38menu options 23, 28operating mode 39timeout (S25) 50DTR dialing 22, 42EEcho Command

MultiModemII User Guide110Single Line Connect Messagecommand 44sleep mode timer (S24) 50software, communications 10solving problems 76–82Speaker M

MultiModemII User Guide4What Is in Your Modem Package?Your modem package has several components. Make sure you have them all beforetrying to operate y

2Quick Start

MultiModemII User Guide6IntroductionWe know you are eager to get your MultiModemII up and running, so we’ll showyou step-by-step how to set it up, che

2 Quick Start7Step 1: Connect the Modem to Your SystemTurn off your computer. Placing the modem in a convenient location, connect itto your computer

MultiModemII User Guide8Two-Wire Leased Line ConnectionMT5600BA: Plug one end of a two-wire phone cable into the modem’s LINE jack,and connect the oth

2 Quick Start9Step 2: Install the Modem in WindowsIf you are using Windows 95, Windows 98, Windows NT 4.0, or Windows 2000, youmust install the mode

MultiModemII User Guide105. The next time you dial a HyperTerminal connection, it will select your newmodem and ask you to confirm the selection.Step

2 Quick Start11To see what UART your serial port uses if you have Windows 3.1x, in ProgramManager select File | Run, type MSD, and press ENTER. Sele

iiMultiModemII User GuideModels MT5600BA and MT5600BLP/N 88302601 Revision B (7/9/99)©1999 by Multi-Tech Systems, Inc.All rights reserved. This public

MultiModemII User Guide1212. Press ENTER until the main menu appears. From the main menu you have access totwo areas: the File Menu and News. For help

2 Quick Start1313. Press ENTER twice more.14. Type Z and press ENTER to select the Zmodem transfer protocol.15. The download begins automatically. A

MultiModemII User Guide1412. To log off the BBS, press ENTER, type G for “good-bye,” and then press ENTERtwice again.Step 5: Send a FaxTo test your mo

2 Quick Start154. Select Start | Programs | Accessories | Fax | Compose new fax.5. The Compose New Fax wizard appears. Click Next.6. If you are send

MultiModemII User Guide16

3Using theFront Panel

MultiModemII User Guide18IntroductionLike any modem, your Multi-Tech modem operates only under the control of acommunication program, such as the Trio

3 Using the Front Panel19Terminal Ready. The TR indicator lights when a communication program isusing the modem. It means the modem is ready for an

MultiModemII User Guide20Trunks Limbs Branches TwigsMenu Overview

3 Using the Front Panel21Status TrunkThe Status Trunk shows the current operating status of the modem. Limb changesare automatic, but certain option

iiiFCC Part 15NOTE: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRule

MultiModemII User Guide22Basic Options TrunkUse the Basic Options Trunk to configure the modem’s basic operating conditions.When entering a number, us

3 Using the Front Panel23Advanced Options TrunkUse the Advanced Options Trunk to configure RS-232, dial backup, and callback se-curity options. When

MultiModemII User Guide24Remote Configuration Options TrunkUse the Remote Configuration Options Trunk to enable or disable remote configura-tion on th

3 Using the Front Panel25Phone Number Memory Options TrunkThe MultiModemII can store up to four telephone numbers for speed dialing. Usethe Phone Nu

MultiModemII User Guide26Menu OptionsThis section describes important LCD screens and options. Many, but by no meansall, of the options have AT comman

3 Using the Front Panel27Basic OptionsThe following screens are used to configure the modem’s basic operating conditions.ONLINE OPTIONS. The followi

MultiModemII User Guide28COMMAND MODE OPTIONS. The following screens are used to configure resultcode responses.ENABLE/DISABLE RESPONSE. Use the à and

3 Using the Front Panel29DIALBACKUP/LL OPTIONS. The following screens are used to configure dialbackup for four-wire leased line operation. For more

MultiModemII User Guide30Diagnostic OptionsUse the following screens to turn loopback tests on and off. For information abouthow to apply these tests,

4AT Commands,S-Registers &Result Codes

MultiModemII User GuideivChapter 1: IntroductionIntroduction ...

MultiModemII User Guide32IntroductionAT commands are used to control the operation of your modem. They are so calledbecause each command must be prece

4 AT Commands, S-Registers, and Result Codes33AT CommandsCommand: AT Attention CodeValues: n/aDescription: The attention code precedes all command l

MultiModemII User Guide34silence before processing the next part of the command. Ifsilence is not detected within the time set in register S7, themode

4 AT Commands, S-Registers, and Result Codes35Command: LnMonitor Speaker VolumeValues: n = 0, 1, 2, or 3Default: 1Description: L0 Select low volume.

MultiModemII User Guide36Command: SrSelect RegisterValues: r = S-register numberDefault: NoneDescription: Selects register Sr as the last register acc

4 AT Commands, S-Registers, and Result Codes37Command: XnResult Code SelectionValues: n = 0–4Default: 4Description: This command selects which subse

MultiModemII User Guide38Command: &DnData Terminal Ready (DTR) ControlValues: n = 0, 1, 2, or 3Default: 2Description: This command interprets the

4 AT Commands, S-Registers, and Result Codes39Command: &GnV.22bis Guard Tone ControlValues: n = 0, 1, or 2Default: 0 (North America), 2 (elsewhe

MultiModemII User Guide40Command: &QnSync/Async ModeValues: n = 0–3, 5, 6Default: 5Description: This command is an extension of the &M command

4 AT Commands, S-Registers, and Result Codes41&T4 Enables acknowledgment for remote digital loopback request.&T5 Ignores acknowledgment for

ContentsvStatus ... 26Basic Optio

MultiModemII User Guide42&X2 Selects slave receive timing. The modem derives the transmitclock signal from the incoming carrier and applies it to

4 AT Commands, S-Registers, and Result Codes43Command: %Q Line Signal QualityValues: NoneDefault: NoneDescription: %Q Reports line signal quality (D

MultiModemII User Guide44Data mode. The modem receives the break from the remotemodem during a non-error-corrected connection:\K0 Clear data buffers a

4 AT Commands, S-Registers, and Result Codes45Command: +MS= Modulation SelectionValues: See description.Default: See description.Description: This e

MultiModemII User Guide46<mod> 0 1 2 3 910111225636469ModulationV.21V.22V.22bisV.23V.32V.32bisV.34V.90K56flexBell 103Bell212Possible rates (bps)

4 AT Commands, S-Registers, and Result Codes47Command: -SDR=nDistinctive Ring ControlValues: 0–7Default: 0Description: This command enables or disab

MultiModemII User Guide48Command: #CID=nCaller IDValues: n = 0, 1, or 2Default: 0Description: Enables or disables Caller ID recognition and reporting.

4 AT Commands, S-Registers, and Result Codes49S-RegistersCertain modem values, or parameters, are stored in memory locations called S-registers. Use

MultiModemII User Guide50S13 decimal 0, 1–127 42 (*) Sets the ASCII code for the remote configu-ration escape character. ATS13=0&W dis-ables remot

4 AT Commands, S-Registers, and Result Codes51S36 decimal 0–7 7 LAPM Failure Control. Specifies the fall-back action to take in the event of an LAPM

MultiModemII User GuideviAppendix A: Regulatory ComplianceFCC Part 68 Telecom ...

MultiModemII User Guide52attempt to deliver data in the buffer untilthe connection is lost or the data is delivered.S46 decimal 136, 138 138 Enables o

4 AT Commands, S-Registers, and Result Codes53Result CodesIn command mode your modem can send the following responses, called resultcodes, to your c

MultiModemII User Guide5462 CONNECT 24000 Connected at 24000 bps63 CONNECT 26400 Connected at 26400 bps64 CONNECT 28800 Connected at 28800 bps66 COMPR

4 AT Commands, S-Registers, and Result Codes55185 CONNECT 37333 Connected at 37333 bps (V.90 mode)185 CARRIER 37333 37333 bps data carrier detected

MultiModemII User Guide56

5RemoteConfiguration

MultiModemII User Guide58IntroductionRemote configuration is a network management tool that allows you to configuremodems anywhere in your network fro

5 Remote Configuration593. To change the password, press áß or â to select the first character of the pass-word, and then press à to go to the next

MultiModemII User Guide60

6CallbackSecurity

ContentsviiAppendix G: ASCII Character Map... 106Index...

MultiModemII User Guide62IntroductionThis chapter describes how to use callback security with your modem.Callback security protects your network from

6 Callback Security63Front Panel Method1. Turn on the modem.2. Starting at the STATUS screen, press the following buttons on the front panel toturn

MultiModemII User Guide647. Press the Enter button again to go to the PASSWORD SETUP screen.8. Press à, à to go to the ENTER PASSWORD #2? screen.9. Re

6 Callback Security6510. Repeat as many times as necessary, up to memory location 30, until all numbershave been entered.Warning: There is no way to

MultiModemII User Guide66Command: #CBPy=xStore Callback PasswordValues: y = 01–30x = password (6–10 characters)Defaults: NoneDescription: Stores callb

6 Callback Security67Callback AssignmentsLocation Password Phone number010203040506070809101112131415161718192021222324252627282930

MultiModemII User Guide68

7Leased LineOperation

MultiModemII User Guide70IntroductionThis chapter describes how to use the MultiModemII modem on a leased line.A leased line is a private, permanent,

7 Leased Line Operation71line. If the remote modem has not yet been configured for leased line operation,you may turn off the local modem until the

MultiModemII User Guideviii

MultiModemII User Guide72Dial Backup and Leased Line RestoralFor four-wire leased line operation, the MT5600BL modem has dial backup, inwhich the mode

7 Leased Line Operation739. Press the áß or â button several times to select the first digit in the number.10. Press the à button to go to the next

MultiModemII User Guide74

8SolvingProblems

MultiModemII User Guide76IntroductionYour modem was thoroughly tested at the factory before it was shipped. If you areunable to make a successful conn

8 Solving Problems77The Modem Does Not Respond to CommandsMake sure the modem is plugged in and turned on. (See “None of the IndicatorsLight.”)Make

MultiModemII User Guide78click Advanced, and select the new port address and/or interrupt. If you wish touse COM3 or COM4, note that COM3 shares an IR

8 Solving Problems79behind a corporate phone system (PBX) with an internal dial tone that soundsdifferent from the normal dial tone. In that case, t

MultiModemII User Guide80Check for loose connections between the modem and the computer, the tele-phone jack, and AC power.You might have had a poor c

8 Solving Problems81Data Is Being LostIf you are using data compression and a high speed serial port, set the serial portbaud rate to four times the

1Introduction

MultiModemII User Guide82Fax and Data Software Can’t Run at the Same TimeCommunication devices can be accessed by only one application at a time. Unde

Appendixes

MultiModemII User Guide84Appendix A: Regulatory ComplianceFCC Part 68 Telecom1. This equipment complies with part 68 of the Federal Communications Com

A Regulatory Compliance85Manufacturer: Multi-Tech Systems, Inc.Trade Name MultiModemIIModel Number: MT5600BA or MT5600BLFCC Registration No: AU7USA-

MultiModemII User Guide86Canadian Limitations NoticeNotice: The ringer equivalence number (REN) assigned to each terminal device pro-vides an indicati

A Regulatory Compliance87EMC, Safety, and Terminal Directive ComplianceThe CE mark is affixed to this product to confirm compliance with the followi

MultiModemII User Guide88Appendix B: Technical SpecificationsYour MultiModemII modem meets the following specifications:Trade Name MultiModemII™Model

B Technical Specifications89Data Modulation FSK at 300 bps, PSK at 1200 bps, QAM at 2400, 4800, and9600 bps (non-trellis), QAM with trellis-coded mod

MultiModemII User Guide90Receiver Sensitivity -43 dBm under worst-case conditionsAGC Dynamic Range 43 dBInterface TIA/EIA RS-232C/ITU-T V.24/V.28Conne

C Loopback Tests91Appendix C: Loopback TestsIntroductionEach time you turn on your modem, it performs an automatic self-test to ensureproper operati